![]() ![]() To narrow down the issue, you can try the following methods: When connecting to the re-added account through the Autodiscover in Outlook 2016, you I know you had an Exchange account, and attempted to delete and re-add it after being asked for the password every time you sign in to the Outlook client on the surface. Sorry for misunderstanding the issue before. For example, you can set the account in another Office365 portal or change to another account like Gmail/Hotmail. Do some tests to check if the issue is related to your OWA or the specific POP/IMAP account. It's suggested you upload some screenshots to illustrate questions2-3 above by clicking Use rich formatting > Insert/Edit Media > Browser the pictureĤ. ![]() Did any error messages occur when you manually configured the account? OWA(Outlook Web APP), you can refer to the following document:ģ. On which step did you encounter issues when setting the connected account? To connect POP/IMAP accounts on Regrading “ I am only offered IMAP and POP settings and cannot set up an exchange server connection”, could you please provide us with detailed information of the POP/IMAP accounts, like Gmail, Hotmail or something else?Ģ. To narrow down the issue, I'd like to confirm some information below:ġ.
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